商務談判實例(八)Robert說明Pacer在行銷與技術上的基礎后,終于取信了Mark,也為此談判邁開成功的第一步。在談判傭金魚合約期限這類議題之前,Robert想先確定一些條件,包括獨家代理權與BotanyBay所能提供的協(xié)助。你知道Robert運用了哪些技巧,才不會讓Mark以此作條件來威脅Pacer讓步?
我們看看Robert怎么說:
M:Mr.Liu,whatkindsofsalesdoyouthinkyoucouldget?
R:Well,tobeginwith,we
'dhavetoinsistonsoleagencyinTaiwan.Webelievewecouldspike(激增)salesby30%to40%inthefirstyear.Butcertainconditionswouldhavetobemet.
M:Whatkindsofconditions?
R:We
'dneedyourfulltechnicalandmarketingsupport.
M:Couldyouexplainwhatyoumeanbythat?
R:We
'dlikeyoutogivetrainingtoourtechnicalstaff;we
'dalsolikeyoutopayafeeforafter-salesservice.
M:It
'snoproblemwiththetraining.Asforservicesupport,weusuallypayayearlyfee,peggedto(根據(jù))totalsales.
R:SoundsOK,ifwecancometoterms(達成協(xié)定)onhowmuchisfair.Asformarketingsupport,wewouldlikeyoutoassume50%ofallcosts.
M:We
'dprefer40%.Manycustomerslearnaboutourproductsthroughinternationalmagazines,tradeshows,andsoon.Wepickupthetab(付款)forthat,butyougetthesalesinTaiwan.
R:We
'llthinkaboutit,andtalkmoretomorrow.
M:Fine.We
'dlikeyoutotellusaboutyourmarketingplans.