對于經(jīng)常和外企有業(yè)務(wù)往來的小伙伴以及很多做外貿(mào)業(yè)務(wù)的小伙伴來說，很多可能都不太擅長寫郵件，也總擔心語法錯誤，擔心客戶理解錯誤，尤其在面對一些歐美地區(qū)的客戶時，如果你的郵件寫的很專業(yè)、肯定是能提高業(yè)務(wù)成功率的。

　　今天分享一些做外貿(mào)業(yè)務(wù)發(fā)郵件時的一些常用的短語，分成文字版和圖片版本，方便大家保存學(xué)習(xí)，希望能夠幫助到大家。也希望大家能夠多多學(xué)習(xí)哦

開場白系列：

1.Being social

　　●I hope you had a good weekend.

　　●I hope you had a great trip.

　　●Hope you had a nice break.

　　●I hope you are well.

　　●I hope all is well.

　　●Hope you're enjoying your holiday.

　　●I hope this email finds you well.

　　●I hope you enjoyed the event.

　　●I'm glad we had a chance to chat at the convention.●It was great to see you on Thursday.

　　●It was a pleasure to meet you yesterday.

　2.Reason of the email

　　●I am writing to you about our last meeting/our nextevent

　　●I am writing to you with regards to/concerning I am writing to ask/enquire/let you know

　　●I am writing you to follow up on...

　　●I am contacting you to inform...

　　●I am reaching out because...

　　●This is just a quick note to...

　　●This is just a quick reminder...

　　●I wanted to let you know that...

　　●Might I take a moment of your time to(very formal)

　　3.Replying

　　●I just got your request or...

　　●I just read your email about...

　　●As we discussed,I would like to send you...Thank you for your email about..

　　●Thanks for your email this morning/yesterday/o Wednesdayl/last month...

　　●Thanks for your feedback on/your invitation/yoursuggestion

　　●Thanks for sending/asking about/atending Thanks for your quick reply.

　　●Thanks for getting back to me so quickly.Thank you for reaching out(to me).

　　4.Apologizing

　　●Sorry for my late reply.

　　●Sorry tha,it took me so long to get back to you.I apologize for the late response.

　　●Sorry it's been so long since my last email.

　　●I was sorry to hear about....

　　●Please accept our apologies for any inconveniencecaused.

正文系列

　　1.Attachments and information

　　●I've attached...

　　●Please find[file]attached.

　　●l'm enclosing[file].

　　●Please see the information below for more details about....

　　●The parts in bold/in red/in blue are my comments/are the changes we made.

　　●Here's the document that you asked for,

　　●I've attached[file]for your review.

　　●I'm sending you[file]as a pdf file.

　　●The attached file contains...

　　2.Requests and inquiries

　　●Could you please...?

　　●Could you possibly tell me...?

　　●Can you please fill out this form?

　　●l'd really appreciate it if you could...

　　●l'd be very grateful if you could...

　　●It would be very helpful if you could send us/me...www.25qi.com...I was wondering if you could/if you would beable to...

　　●If possible,l'd like to know(more)about...

　　●Please find my two main questions below.

　　3.Asking for clarifications

　　●Could you repeat what you said about...?

　　●Could you give us some more details n...?

　　●If you could please shed some light on this topic,I would really appreciate it.

　　●Could you please clarify[something]?

　　●Could you please clarify when you would like us to finish this?

　　●When are you expecting to have this feature?

　　●Here are the details on...

　　●Could you please clarify what you would like us to do about...?

　　●If I understood you correctly,you would like me to...

　　4.Sharing information

　　●Thankvou for letting me know.

　　●Thank you for the heads up.

　　●Thank you for the notice.

　　●Please note...

　　●Quick reminder...

　　●Just a quick/friendly reminder that...

　　●Thank you for sharing.

　　●l'd like to inform you that....

　　●Just a quick heads up-

　　●Thanks for keeping me in the loop.

　　●Please keep me informed/posted/updated/in theloop.

　　5. Getting and giving approval

　　●Please let me know if this is OK with you.

　　●What are your thoughts (on this)?

　　●What do you think?

　　●Please let me know what you think.

　　●We just need the thumbs up/the green light.(=we're waiting for approval)

　　●You (totally) have the green light!

　　●He approved of it, so you can go ahead with the project.

　　6. Scheduling

　　●I'd like to schedule a meeting on [day] if you are available/free then.

　　●I am available on [day], if that's convenient for you. Would you be available on [day]? If so, I'll send you an invite shortly.

　　●Can you make it on [day]? If so, I'll book accordingly

　　●I'm afraid I can't make it on [day]. How about...?

　　●(Due o.. l'm afraid we need to reschedule/delay/postpone/put back/cancel/call off/move/rearrange our meeting.

　　●We are sorry to infqrm you that the meeting scheduled for [day]'will have to be rescheduled.

　　7. Giving bad news

　　●Unfortunately, .

　　●Unfortunately, we cannot/we are unable to ...

　　● I'm afraid it will not be possible t....

　　●Unfortunately, I have to tell you that....

　　●I'm afraid that we can't...

　　●We regret to inform you that....

　　●I Iregret to inform you that (due to...) ..

　　●After careful consideration, we have decided to ...

　　●Due to [reason], it won't be possible to...

　　●It's against company policy to....

　　●I tried my best, but...

　　●Despite my best efforts, ..

結(jié)束語系列

　　1.When something is expected

　　●Looking forward to hearing from you soon.

　　●I look forward to hearing from you soon.

　　●Please let me know if this works/if you are available/if that sounds good

　　●I look forward to seeing/meeting you.

　　●See you on Thursday/next week.

　　●Any feedback you can give me on this would be greatly/highly/much appreciated.

　　●If you could have it ready by tomorrow/the end of next week,I would really appreciate it.

　　●I would appreciate your help in this matter.

　　●Thank you for everything.

　　2.Apologizing(again!)

　　●Thank you for your understanding/for your patience

　　●Thanks again for your understanding/for your patience.

　　●Once again,please accept our apologies for any inconvenience caused/for the inconvenience caused/for the delay/for the misunderstanding

　　●I hope this is okay with you.

　　●I really hope we can find a solution soon.

　　●I hope you can understand.

　　●Sorry I couldn't be of more help.

　　3.Offering help or information I hope you find this helpful.

　　●I hope it's clearer now.

　　●I hope that answers all your questions.

　　●If we can be of any further assistance,please let usknow.

　　●Let me know if you need any help.

　　●For further details....

　　●If you have any(more)questions(about)...

　　●In the meantime,if you need any more information,If you need more information/more info/furtherinformation,

　　●...drop me an email/drop me a line.

　　4.Friendly ways to say'bye'

　　●Best regards,

　　●All the best,

　　●Best wishes,

　　●Cheers,(*common in the UK and Australia,informal in other countries)

　　●Have a great weekend!

　　●Have a wonderful day!

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