Chapter 1 Meeting and Seeing off迎來送往
Unit 1 Meeting the Foreign Guests迎接外賓
Unit 2 Making Introductions相互介紹
Unit 3 Business Visit商務(wù)參觀
Unit 4 Arranging Sightseeing安排游玩
Unit 5 Seeing off the Foreign Guests送別外賓

Chapter 2 Establishing Human Relations人脈拓展
Unit 1 Business Invitation商務(wù)邀請
Unit 2 Business Banquet商務(wù)宴會
Unit 3 Business Appointments商務(wù)約會
Unit 4 Presenting Gifts禮尚往來

Chapter 3 Business Trip商務(wù)出差
Unit 1 Entry Formality入境手續(xù)
Unit 2 AirTravel飛機旅程
Unit 3 Check In入住酒店
Unit 4 Ata Restaurant飯店就餐
Unit 5 Calling on Clients拜訪客戶

Chapter 4 Trade Procedures貿(mào)易流程
Unit 1 Inquiry詢盤
Unit 2 Offer and Counter-offer報盤與還盤
Unit 3 Discount and Commission折扣與傭金
Unit 4 Quality and Quantity商品的品質(zhì)和數(shù)量
Unit 510rcier and Confirmation訂貨與確認
Unit 6 Insurance and Commod時Inspection保險與商檢
Unit 7 P8Cking and Shipment包裝與裝運
Unit 8 Arbitration仲裁

Chapter 5 Trade Negotiations貿(mào)易談判
Unit 1 Price Negotiation價格談判
Unit 2 Negotiation of Agency Agreement代理權(quán)談判
Unit 3 Negotiation of Terms of Payment支付條款談判
Unit 4 Contract Negotiation合約談判
Unit 5 Negotiation on Complaints解決抱怨的談判
Unit 6 Negotiation of Technology Transfer技術(shù)轉(zhuǎn)讓談判
Unit 7 Negotiation of Compensation Trade補償貿(mào)易談判
Unit 8 Negotiation of Processing Trade and Assembling Business加工與裝配貿(mào)易談判

Chapter 6 Marketing市場營銷
Unit 1 Market Research市場調(diào)研
Unit 2 Advertisement廣告創(chuàng)意
Unit 3 Promoting Sales推銷產(chǎn)品
Unit 4 After-sale Service售后跟蹤

Chapter 7 Trade Fair貿(mào)易展銷會
Unit 1 Making Arrangements安排參展
Unit 2 Exhibition Sponsors會展贊助
Unit 3 Promoting the Show推廣展會
Unit 4 Reception展會接待
Unit 5 Various Kinds of Show各類展會

Chapter 8 Business Meeting商務(wù)會議
Unit 1 Preparations會前準備
Unit 2 Beginning the Meeting會議開始
Unit 3Agenda會議議程
Unit 4 Discussion會間討論
Unit 5 Summarizing the Meeting會議總結(jié)