Unit One Business Letter-writing
Unit Two Establishing Business Relations
Unit Three Status Enquiries
Unit Four Enquiries And Replies
Unit Five Sending Proforma Invoices
Unit Six Telecommunication
Unit Seven Quotations，Offers And Counter-offers
Unit Eight Sales Promotion
Unit Nine Orders And Their Fulfilment
Unit Ten Terms of Payment
Unit Eleven Packing
Unit Twelve Insurance
Unit Thirteen Shipment
Unit Fourteen Agencies
Unit Fifteen Complaints And Adjustments
Unit Sixteen Joint Venture
Unit Seventeen Compensation Trade
Unit Eighteen Miscellaneous