Layout of Business E-mails 商務(wù)電子郵件格式1

Part One Introduction介紹5

Lesson 1　An Inquiry 詢盤5

Lesson 2　Factory Introduction 工廠介紹11

Lesson 3　An Offer 報(bào)盤14

Lesson 4　Inviting the Customer to Visit China 邀請(qǐng)客戶來(lái)中國(guó)19

Part Two Samples樣品25

Lesson 5　Sending Samples 寄送樣品25

Lesson 6　Confirmation for Receipt of Samples 確認(rèn)收到樣品29

Lesson 7　Making Duplicate Samples with Substitute Material 用替代材料制作復(fù)樣33

Lesson 8　Asking the Buyer to Pay for Molds 要求買方支付模具費(fèi)用38

Lesson 9　Packing of the Duplicate Samples 復(fù)樣的包裝41

Lesson 10　Sending a PO 寄送購(gòu)貨訂單44

Part Three Negotiating Business Terms商談業(yè)務(wù)條款49

Lesson 11　A Counter-offer for LCD Monitors 對(duì)液晶顯示器的還價(jià)49

Lesson 12　Confirming a Purchase Order 確認(rèn)接受購(gòu)貨訂單53

Lesson 13　Asking for Proforma Invoice 要求形式發(fā)票57

Lesson 14　Suggesting Payment by T/T 建議采用電匯支付62

Lesson 15　Suggesting Payment by D/P at Sight 建議采用即期付款交單支付67

Lesson 16　Sending Sales Contract 寄送銷售合同70

Lesson 17　Asking the Supplier to Confirm L/C Application

要求供貨方確認(rèn)信用證申請(qǐng)書(shū)78

Lesson 18　Asking for Amendment to L/C Application 要求修改信用證申請(qǐng)書(shū)82

Part Four Executing Orders 執(zhí)行訂單89

Lesson 19　Updates on Rome Curtains 羅馬窗簾最新進(jìn)展情況89

Lesson 20　Apology for Postponement of Delivery 因推遲交貨表示道歉94

Lesson 21　Changing P.O. Quantities 改變訂單數(shù)量99

Lesson 22　Packing Requirements 包裝要求102

Lesson 23　Reply from the Exporter on Packing 出口方關(guān)于包裝的答復(fù)108

Lesson 24　Shipping Instructions裝船須知110

Lesson 25　Sending Pictures for Shipment 寄送裝運(yùn)過(guò)程照片115

Lesson 26　Shipment on Pallets 用托盤運(yùn)輸119

Lesson 27　Shipping Advice 1 裝船通知（一）121

Lesson 28　Shipping Advice 2 裝船通知（二）125

Lesson 29　Making Documents Under L/C Terms信用證付款方式下的制單131

Lesson 30　Making Documents Under T/T Payment Terms 電匯付款方式下的制單147

Lesson 31　Confirmation No. for Wire Transfer 電匯確認(rèn)號(hào)164

Part Five Quality Problem 質(zhì)量問(wèn)題169

Lesson 32　Poor Quality of Part of Shipment 部分貨物質(zhì)量低劣169

Lesson 33　Asking for Replacement 要求換貨172

Lesson 34　Rejecting the Whole Container 拒絕整箱貨176

Case Study 案例學(xué)習(xí)183

Stage 1　An Inquiry from a New Customer 新客戶的詢盤183

Stage 2　Negotiation on Price and Delivery 磋商價(jià)格與交貨期185

Stage 3　Negotiation on Payment 磋商支付方式187

Stage 4　The First Order 第一筆訂單188

Stage 5　Delivery 交貨191

Oral Communication 口語(yǔ)交流199

Conversation 1　Schedule of a Visit 來(lái)訪計(jì)劃199

Conversation 2　Meeting the Customer at the Airport 機(jī)場(chǎng)接機(jī)201

Conversation 3　At a Hotel 賓館入住203

Conversation 4　Visiting the Factory 參觀工廠205

Conversation 5　At a Restaurant 在飯店207

Conversation 6　In the Sample Room 在樣品室209

Conversation 7　Sample Modification 樣品改動(dòng)211

Conversation 8　Conclusion of Business 成交213

Conversation 9　The Farewell 送行215

Useful Abbreviation 常用縮略語(yǔ)217

參考譯文與練習(xí)答案225

參考書(shū)目319